Privacy Policy baginda168 – Your Data Is Fully Protected

Welcome to the baginda168 Privacy Policy. This document explains in detail how baginda168 ("we", "our platform") collects, processes, stores, and protects your personal data when you use the website, mobile app, and all services offered by baginda168.

This Privacy Policy applies to all users of the baginda168 platform, including general visitors, registered members, and any individuals who interact with any of our services. By using the baginda168 platform, you agree to the collection and use of your data as described in this Privacy Policy.

Baginda168 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. We take our responsibilities as a data controller very seriously and continually strive to ensure your personal data is managed in a transparent, secure, and accountable manner at all times.

Baginda168 collects your personal information through various means throughout your use of our platform. The following are the categories of information we collect along with the purposes for collection:

We only collect data that is strictly necessary for the stated purposes. baginda168 does not collect sensitive data categories such as health information, political views or religious beliefs unless you voluntarily provide them in a relevant context.

Baginda168 uses the personal data collected for the following purposes, all of which are aimed at enhancing your experience and ensuring the platform operates smoothly, securely, and in compliance with the law:

• Account Management: Creating, verifying and managing your member account, including the required KYC process and identity verification.
• Transaction Processing: Processing deposits, withdrawals and any other financial transactions you make on the baginda168 platform.
• Service Delivery: Enabling you to access and enjoy all games and services offered by baginda168, including slots, live casino, fish shooting games and sports betting.
• Security & Fraud Prevention: Detecting, investigating and preventing any fraudulent activity, money laundering or unlawful use of the platform.
• Regulatory Compliance: Fulfilling legal obligations and regulatory compliance applicable to the operations of the baginda168 platform.
• Customer Support: Providing effective technical assistance and customer support whenever you need it.
• Responsible Marketing: Sending promotional information, bonus offers and relevant platform updates based on your preferences, subject to your consent.
• Platform Improvement: Analysing platform usage patterns to improve overall design, performance and user experience.
• Responsible Gaming: Monitoring gaming habits to identify signs of problem gambling and offering appropriate support when needed.

Baginda168 will not use your data for any other purpose not stated here without first obtaining your explicit consent. You have the right to withdraw consent for any non-mandatory data use at any time.

Baginda168 processes your personal data based on one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA), namely:

• Consent: You have given explicit consent for data processing for specific purposes, such as receiving marketing communications.
• Contract Performance: Processing is necessary to perform the contract between you and baginda168, such as processing deposits and withdrawals.
• Legal Obligation: Processing is required to comply with legal obligations, such as KYC requirements and AML (anti-money laundering) reporting.
• Legitimate Interest: Processing is necessary for the legitimate interests of baginda168 or third parties, such as fraud prevention and platform security, provided these interests do not override your fundamental rights.

Baginda168 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your data with a limited and trusted category of third parties in the following circumstances:

• Service Providers: Companies that help us operate the platform, such as payment service providers (FPX, Touch 'n Go, GrabPay, Boost), cloud computing service providers, and analytics companies that have signed strict data protection agreements with us.
• Gaming Partners: Game software providers supplying slots, live casino and other games on the baginda168 platform, which require minimal data to enable games to function.
• Regulatory Authority: When required by law, court order, or requests from competent authorities such as Bank Negara Malaysia or law enforcement agencies.
• Audit & Certification Body: An independent audit body that verifies the accuracy and fairness of baginda168's gaming systems, receiving only the data necessary for audit purposes.
• Business Merger: In the event of a merger, acquisition, or sale of baginda168 assets, your data may be transferred to the relevant party, subject to prior notice being given to you.

All third parties that receive your data are required to comply with strict data protection standards and may only use that data for the specified purposes. baginda168 ensures all data processing agreements with third parties comply with Malaysia's PDPA requirements.

The security of your personal data is the absolute priority of baginda168. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, destruction or disclosure:

• Data encryption in transit using TLS 1.3 protocol with 256-bit SSL encryption.
• Data encryption at rest using AES-256 algorithm for all sensitive data.
• Multi-layered access control system with two-factor authentication (2FA) for all administrative access.
• Continuous security monitoring 24 hours a day, 7 days a week by our cybersecurity team.
• Regular security audits by independent and impartial third parties.
• Mandatory data security training programs for all baginda168 staff.
• A comprehensive incident response plan to address any data breaches quickly and effectively.
• Regular data backups and disaster recovery procedures to ensure continuity of service.

Baginda168 retains your personal data only for as long as it is needed for the stated purposes or as required by law. The following are general guidelines for our data retention periods:

• Active Account Data: For as long as your account remains active and you continue using baginda168 services.
• Financial Transaction Records: Minimum 7 years from the transaction date, as required by Malaysia's financial and tax laws.
• KYC & Identity Verification Records: Minimum 5 years after account termination, to meet anti-money laundering compliance requirements.
• Support Communication Logs: 2 years after the support case is closed, for reference and service improvement purposes.
• Marketing Data: Until you withdraw your consent or request removal from our marketing communications list.
• Technical Data & Server Logs: Maximum 12 months, after which data is automatically deleted or anonymised.

Upon expiry of the relevant retention period, your data will be securely deleted or anonymised so that it can no longer be personally linked to you. The data deletion process is carried out in accordance with industry standards to ensure the data cannot be recovered.

Baginda168 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website or use our app.

The types of cookies we use are as follows:

• Essential Cookies: Required for basic platform functions such as login, session verification, and security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collecting information on how you use the platform to help us improve performance and usability. All information is collected anonymously.
• Functional Cookies: Saving your preferences such as language, display settings and game preferences to deliver a more personalised experience.
• Analytics Cookies: Helping us understand platform usage patterns in aggregate to make better improvement decisions.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the baginda168 platform. For more information on managing cookies, please refer to your web browser's guide.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data that baginda168 is committed to respecting and facilitating:

• Right of Access: You have the right to obtain a copy of the personal data we hold about you and information on how that data is being used.
• Right to Rectification: You have the right to request the correction of any personal data that is inaccurate, incomplete, or outdated.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, subject to legal obligations requiring us to retain such data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances, such as while the accuracy of the data is being verified.
• Right to Data Portability: You have the right to receive your data in a machine-readable format and transfer it to another data controller.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact the baginda168 support team via Live Chat available 24/7 or by email at the address listed at the bottom of this website. We will process your request within 30 working days. In complex cases, this period may be extended by up to 60 days with notice to you.

In the course of its operations, baginda168 may need to transfer your personal data to countries or regions outside Malaysia. This may occur when we use cloud computing service providers or technical partners operating in other countries.

When international data transfers occur, baginda168 ensures adequate protections are in place through the following mechanisms:

• Transfers only to countries recognised by Malaysian authorities as providing an adequate level of data protection.
• Use of approved standard contractual clauses that bind data recipients to equivalent protection standards.
• Comprehensive data transfer agreements with all our international service providers.

The baginda168 platform is strictly for adults aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.

If we discover that we have collected personal data of an individual under the age of 18 without valid parental or guardian consent verification, we will take steps to delete that data as soon as possible and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to baginda168 without your consent, please contact us immediately so we can take the appropriate action.

Baginda168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or operational requirements. Any material changes will be communicated to you via a notification on the platform or by email registered to your account at least 14 days before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. The "Last Updated" date at the top of this document indicates when this Privacy Policy was last revised.

Your continued use of the baginda168 platform after any amendments to the Privacy Policy take effect will be considered as your acceptance of those changes. If you do not agree with the amendments, you have the right to close your account and stop using our services.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the baginda168 Data Protection Officer via:

• Email: [email protected]
• Live Chat: Available 24/7 on the baginda168 platform
• Support Languages: Bahasa Melayu & English